Privacy Policy
Last Updated: January 2025
1. Introduction
EONMUX LTD. ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this privacy policy carefully.
2. Information We Collect
2.1 Personal Information
We may collect personal information that you provide directly to us, including but not limited to:
- Name and contact information (email address, phone number, mailing address)
- Business information (company name, job title)
- Communication preferences
- Information provided through contact forms or email correspondence
- Mobile phone numbers when you opt-in to receive text messages
- SMS/MMS opt-in preferences and consent data
2.2 Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device and usage, including:
- IP address and browser type
- Device information (operating system, device type)
- Pages visited and time spent on our website
- Referring website addresses
- Other technical information
3. How We Use Your Information
We use the information we collect for various purposes, including:
- Providing and maintaining our services
- Responding to your inquiries and fulfilling your requests
- Sending you business communications and updates
- Improving our website and services
- Complying with legal obligations
- Protecting our rights and preventing fraud
4. How We Share Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
- With service providers who assist us in operating our business
- To comply with legal obligations or respond to legal requests
- To protect our rights, privacy, safety, or property
- In connection with a business transaction (merger, acquisition, or sale of assets)
- With your consent or at your direction
4.1 Mobile Information and Text Messaging
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We take your privacy seriously when it comes to mobile communications. Your mobile phone number and related information collected through our SMS/MMS services will only be used for the specific purposes for which you provided consent and will never be sold or shared with third parties for their marketing purposes.
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Your Rights and Choices
Depending on your location and applicable laws, you may have certain rights regarding your personal information:
- Access to your personal information
- Correction of inaccurate or incomplete information
- Deletion of your personal information
- Objection to or restriction of certain processing
- Data portability
- Withdrawal of consent
7. Cookies and Tracking Technologies
We may use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device. You can control the use of cookies through your browser settings, but disabling cookies may limit your ability to use certain features of our website.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party websites you visit.
9. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us, and we will take steps to delete such information.
10. International Data Transfers
As a Canadian corporation, we primarily process data within Canada. If we transfer your information internationally, we will ensure appropriate safeguards are in place to protect your personal information in accordance with applicable laws.
11. Retention of Information
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.
12. SMS/MMS Text Messaging
If you opt-in to receive SMS/MMS text messages from us, you consent to receive automated marketing messages at the phone number provided. Message and data rates may apply. You can opt-out at any time by replying STOP to any message. Reply HELP for help.
We will only use your mobile phone number to send you the types of messages you have consented to receive. We will not share your phone number with third parties for their marketing purposes. Text messaging originator opt-in data and consent will not be shared with any third parties except for our messaging service providers who help us deliver these messages to you.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of our services after any changes indicates your acceptance of the updated Privacy Policy.
14. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
EONMUX LTD.
2490 5th Line Rd
Ottawa, ON K0A 1T0
Canada
Corporation Number: 9543775